Оплата
504–840 EUR / месяц
Внимание: вакансия требует уточнения
- Эти данные уточняем у работодателя
Проверяется модератором
🇧🇪🇧🇪Бельгия·Dilbeek·#a51cdc
Специалист по CRM
Проверенный работодатель ✓
Условия оплаты
504 – 840 €/мес
Проверяем контакты работодателя
Контакты ещё не проверены. Сохраните вакансию — мы уведомим вас после проверки.
Вакансия по существу
Условия, требования и поддержка
Есть условия для уточнения
Показываем только подтверждённые сведения. Неизвестное отмечаем честно.
Жильё
Не предоставляется
Что будете делать
- Job Description Who we are Verified employer is an Italian multinational [registration hidden], customization and consumer care.
- More than 20,300 professionals every day in a network of 9,700 points of sale across 26 countries give back the joy of hearing, feeling and living to thousands of people across the world.
- In Verified employer we believe people are the most important component of our success.
- Thanks to our best-in-class Hearing Care Professionals and front and back-office Teams, we are able to put the everyday taps, pops and splashes back into the lives of our customers.
- We believe that it's only through strong investment in talent engagement, continuous professional development, support and recognition that our people can exceed every limit and build a fulfilling career.
- Aligned to this goal, we offer a hybrid working policy, allowing employees to work 9 days/month remotely.
- What we are looking for: The Senior CRM Specialist, reporting directly to the Marketing Director, analyses data to define strategy and manage personalised relationships with clients and prospects.
- This person builds in-depth databases, analyses customer behaviours, and defines micro-segments to offer them a tailored approach through one-to-one communications.
- We are looking for an enthusiastic and proactive Senior CRM Specialist to lead the CRM strategy for Belgium and help design the customer experience of the future Key Responsibilities: CRM Strategy: Design, implement, monitor, and evolve the Belgian CRM strategy and operational plans, based on key business trends, data
- analysis, and in line with country objectives and global CRM guidelines, collaborating closely with the Corporate and Region headquarter Database Management: Manage customer database processes and design and implement the entire customer lifecycle.
- CRM Campaign execution: Segment and profile users for personalized campaigns based on behavior, interests, and lifecycle stage using a multichannel approach (Call Center, direct mail, email and SMS) Plan, create, and send email marketing campaigns (DEM, newsletters, automation).
- Design responsive email templates using HTML/CSS or drag-and-drop tools Work closely with the Call Center Specialist and our external partners to maximise effectiveness and foster continuous improvement of Call Center and Direct Mail campaigns Holistic Approach and Operation: Ensure effective multichannel
- collaboration, using store engagement to achieve the best results.
- KPI Follow-up: Propose analyses and reports based on data to analyse customer behaviours, develop segmentation strategies, and identify relevant insights.
- Business Forecasting: Have a clear business vision, simulating the economic impact of all CRM activities, understanding how to align different drivers to optimise the effectiveness of CRM actions, and being ready to modify assumptions and activities when necessary.
- Budget management: Oversee the CRM budget, ensuring optimal allocation of resources and continuous improvement of ROI.
Кого ищет работодатель
- We are looking for an enthusiastic and proactive Senior CRM Specialist to lead the CRM strategy for Belgium and help design the customer experience of the future; University degree in Economics, Business, Marketing or equivalent experience; At least 3 to 5 years' experience in dynamic, customer- and business-oriented
- environments, with a focus on Performance marketing and Customer Experience Management; Attitude for KPI monitoring, experience in using data and analytics (Power BI and Excel); Fluent in Dutch, French, and English
Условия работы
- постоянный
Документы и легализация
- Работодатель помогает с разрешением на работу
Что предоставляет работодатель
Жильё
Не предоставляется
Визовая поддержка
Не предоставляется
Что важно уточнить перед откликом
Мы не подменяем отсутствующие сведения догадками. Задайте вопрос — он сохранится у этой вакансии и будет виден работодателю и администратору.
ГрафикМестТранспортПитаниеСпецодежда
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Нужна помощь с подбором вакансии?от 250 €
Консультант подберёт лучший вариант: резюме, документы, проверка работодателя. Консультация 30 мин входит в стоимость.
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